Two default forces

Knapp and Zeratsky worked in technology and design, helping to build the design sprint process. They noticed that two forces quietly take over most people’s days.

The first is the Busy Bandwagon, the culture of overflowing inboxes, packed calendars and constant busyness. The second is Infinity Pools, apps and feeds that refill endlessly. Their answer is not more discipline but changing your defaults, using a four-step daily routine.